Plumbing and Gas Services in Logan & Surrounds

Privacy Policy

At VM Plumbing & Gas, we value your privacy and are dedicated to safeguarding the personal information you provide to us. This statement outlines our policies and practices regarding the use and disclosure of your personal data. By using our website, you consent to the collection and use of your personal data as outlined below.

 

Personal Information

You have full control over your personal information. While you can browse our website without providing any personal data, certain instances may require us to collect personal information. This may include registration data (such as name, address, email address, phone number, title, etc.), information request data, and response data (“User Information”). You will receive instructions on how to opt out of email lists in confirmation emails or other communication.

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Use of User Information.

We intend to use your information to support your relationship with VM Plumbing & Gas, tailor website content to your needs, and inform you about new product and service offerings. User Information may be retained to verify compliance with agreements, track visiting domains, create user profiles, or contact you. If you prefer not to be contacted, please inform us. Do not submit User Information if you are under 18 years of age.

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Disclosure of User Information.

VM Plumbing & Gas does not sell, trade, or transfer User Information to third parties.  We disclose User Information with consent, to provide requested products/services, in response to court orders, or for Terms of Use violations. If you agree to provide personal information to third-party content providers, your information will be subject to their privacy policies.

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Accuracy and Security.

We strive to maintain the accuracy and security of User Information. You can review and update your information by contacting VM Plumbing & Gas. We are committed to protecting your information from unauthorised access and use through physical, electronic, and managerial policies and procedures.

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Usernames and Passwords.

Access to certain content may require a username and/or password, and failure to provide personal information may limit access. By accessing secured areas, you agree to maintain the confidentiality of your credentials and consent to our Terms of Use.

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Cookies.

VM Plumbing & Gas uses cookies to track website visits and improve user experience. Cookies contain information like usernames and passwords, but cannot read data from your hard drive or other sites. While you can set your browser to reject cookies, some features may require them.

 

External Links.

Our website may contain links to third-party sites, but VM Plumbing & Gas is not responsible for their privacy policies or practices. Use external links at your own risk.

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Terms of Use.

Please refer to our Terms of Use for restrictions, disclaimers, indemnification, and liability limitations governing website use.

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Marketing communication vs transactional emails.

Under the Australian Privacy Act, there are distinctions between marketing emails and transactional emails:

1. Marketing Emails:

   • Marketing emails are messages sent with the primary purpose of promoting products, services, or events to recipients. They typically aim to generate sales, increase brand awareness, or engage customers.

   • Marketing emails often include promotional content, special offers, discounts, or invitations to events.

   • The recipient’s consent is required before sending marketing emails, and there are regulations regarding obtaining and managing consent under the Privacy Act. Organisations must provide recipients with an option to unsubscribe from marketing emails.

2. Transactional Emails:

   • Transactional emails are messages that facilitate, complete, or confirm a commercial transaction or relationship between the sender and the recipient. They are typically triggered by specific actions or events, such as purchases, account registrations, password resets, or order confirmations. Unlike marketing emails, transactional emails focus on providing essential information related to the recipient’s interaction with the sender’s services or products. Examples of transactional emails include order confirmations, shipping notifications, account notifications, receipts, and password reset emails. Transactional emails are considered necessary for conducting business and maintaining customer relationships, so they do not require explicit consent from recipients.

 

General.

For questions about our Privacy Policy, please contact VM Plumbing & Gas via our contact us page.